LanArq turned Lagardère Travel Retail's RELAY furniture brief into a repeatable technical system, made in Lima and adapted for five cities. We coordinated technical specifications, fabrication, transport, access documentation, installation, and after-sales support across landside and airside environments. Each location used the same technical base with the adjustments it required.
01 · The challenge
Consistency without copy and paste.
Extend a coherent retail experience across five northern Peruvian cities, covering different footprints, landside and airside environments, and airport-specific access requirements. The task was to create a technical family capable of traveling, installing, and adapting.
02 · The idea
A kit of parts, not one fixed solution.
A shared base of backwalls, gondolas, modules, counters, and accessories was configured for each store. Technical specifications and a city matrix standardized production and quality, while each deployment informed the next.
SystemBackwall, shelving and impulse cart prepared as one modular family.InstallationProtection, assembly and adjustment by the technical team before operational handover.
03 · Delivery
From Lima to each airport, following the same checks at every stage.
01Furniture schedule and technical development
02Fabrication and site-specific adjustments in Lima
03Transport, unloading and access documentation
04Installation by city and airport zone
05Adjustments, accessories and after-sales support
Operational outcome
One component library. Five implementations. Support after opening.
Project records confirm delivery, installation, and after-sales support. They do not include validated sales, traffic, or conversion metrics, so we do not make performance claims.