← Selected workLanArq × Lagardère Travel Retail · RELAY · 2023 to 2025

One retail system.
Five cities.
Local execution.

RELAY airport retail furniture made in Lima for Lagardère Travel Retail and adapted for Piura, Talara, Tumbes, Chiclayo and Trujillo.

Completed RELAY airport store with LanArq modular furniture at Trujillo airport
RELAY · Lagardère Travel Retail · Trujillo
In brief

LanArq turned Lagardère Travel Retail's RELAY furniture brief into a repeatable technical system, made in Lima and adapted for five cities. We coordinated technical specifications, fabrication, transport, access documentation, installation, and after-sales support across landside and airside environments. Each location used the same technical base with the adjustments it required.

01 · The challenge

Consistency without copy and paste.

Extend a coherent retail experience across five northern Peruvian cities, covering different footprints, landside and airside environments, and airport-specific access requirements. The task was to create a technical family capable of traveling, installing, and adapting.

02 · The idea

A kit of parts, not one fixed solution.

A shared base of backwalls, gondolas, modules, counters, and accessories was configured for each store. Technical specifications and a city matrix standardized production and quality, while each deployment informed the next.

Red-and-black backwall, shelving and impulse cart for a regional airport retail location
SystemBackwall, shelving and impulse cart prepared as one modular family.
Technical crew in PPE assembling retail fixtures inside a regional airport location
InstallationProtection, assembly and adjustment by the technical team before operational handover.
03 · Delivery

From Lima to each airport, following the same checks at every stage.

  1. 01Furniture schedule and technical development
  2. 02Fabrication and site-specific adjustments in Lima
  3. 03Transport, unloading and access documentation
  4. 04Installation by city and airport zone
  5. 05Adjustments, accessories and after-sales support
Operational outcome

One component library. Five implementations. Support after opening.

Project records confirm delivery, installation, and after-sales support. They do not include validated sales, traffic, or conversion metrics, so we do not make performance claims.

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